Before dispatch
Allow 1–3 business days after a complete, paid, print-ready order. Check the order email for any artwork or information request that needs your reply. Large-order timing is confirmed with the production brief.
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DTF ONE / ORDER HELP
Track your order
Production and delivery are two separate stages. Your shipping notification links to tracking after the order is dispatched.
After dispatch
Open the shipping notification sent to your order email and select its tracking link. You can also return to the order-status page linked in your confirmation. Check spam or promotions folders if the email is missing.
A label-created status means the shipment information exists; movement appears when the carrier scans the package.
Need help finding an order?
Contact us with the order number and email used at purchase. If tracking shows delivered, check safe places and other recipients at the address. For damage or a shortage, keep the package and unused transfers.